Once your order is shipped we will provide you with a tracking number by email.
Yes. If the change occurs after shipment of the goods you will need to inform us via email and then return the goods in perfect condition. Returns in Switzerland are free of charge but returns outside Switzerland are at the buyers charge.
Please contact us via email at email@example.com.
This service is not yet available but will be soon.
Should your package be delayed please contact us so that we can track your delivery.
All items are insured and we kindly ask you to return the damaged item to: Mookaite SNC Route de Lac 21 1246 Corsier Switzerland
In the event you didn’t receive your item and no longer wish to wait for a new delivery we will fully reimburse you.
We will either replace or refund your damaged or incorrect item.
Please send an email with all your questions or concerns and we will contact you quickly.
Yes, we offer gift cards with your personalized message.
Yes, You will either receive a gift certificate or an exchange of the same value. No cash returns are possible.
No, we don’t use Paypal but we accept most credit cards and bank transfers.