Yes, we ship worldwide. Standard shipping is free for all destinations. For EU and non-EU deliveries, orders are shipped via Chronopost France, ensuring reliable service.

• Switzerland: 2–3 business days
• EU: 3–6 business days
• Rest of the world: 7–15 business days
   Express delivery with DHL (EU and non-EU) is available for CHF 66, with delivery in 1–2 business days.

Will I have to pay customs or import taxes?
 Orders within Switzerland include VAT and have no customs fees. For deliveries outside Switzerland, your order is shipped from France, but your country may still apply customs duties or taxes upon arrival. These charges are not included in your order total and remain the responsibility of the customer.

How will I know my order has shipped?
 You will receive an email confirmation with your tracking number as soon as your order has been dispatched.

How are Mookaite products packaged?
 Each piece is wrapped in silk paper and presented in one of our signature packages, then securely boxed to ensure safe delivery.

You can contact us through our contact page! We will be happy to assist you.